PRIVACY POLICY - SWIFTY CLEARANCES -
House Clearance Specialists
Read About History and Committment to Trustworthy Services
Covering Hertfordshire, Home Counties, Central and Outer London
Privacy Policy for Swifty Clearances
Last updated: 27-08-2025
Swifty Clearances (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services or visit our website.
1. Who We Are
Swifty Clearances is a clearance and waste removal business operating in the UK. We act as the “data controller” of your personal information, which means we determine how your data is processed and used.
2. Information We Collect
We may collect and process the following personal data about you:
Contact details (name, email address, phone number, address)
Booking details (service requested, date/time, property access information)
Payment information (if applicable – processed securely via third-party payment providers)
Communication data (emails, messages, phone call details)
Website usage data (via cookies or analytics – see our Cookie Policy)
3. How We Use Your Information
We use your personal data to:
Provide and manage our services
Communicate with you regarding bookings, queries, or support
Process payments securely
Comply with legal and regulatory obligations (e.g., waste disposal records)
Improve our website and customer experience
Send marketing communications (only if you have consented)
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
Contract – to provide the services you requested
Legal obligation – to comply with UK laws and regulations
Legitimate interests – to operate and improve our business
Consent – where you have opted in for marketing communications
5. How We Share Your Information
We do not sell your personal data. However, we may share your data with:
Trusted service providers (e.g., payment processors, IT providers)
Regulatory bodies (if legally required)
Third parties in the event of a business transfer or legal obligation
All third parties are required to handle your data securely and in accordance with data protection laws.
6. Data Retention
We keep your personal information only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically:
Customer records: up to 6 years (for tax/legal purposes)
Marketing data: until you withdraw consent
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Restrict or object to certain types of processing
Withdraw consent (where consent is the legal basis for processing)
Data portability – request a copy of your data in a usable format
To exercise your rights, please contact us using the details below.
8. Security of Your Information
We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure. However, no method of transmission over the internet is 100% secure.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyse website traffic. For more details, please see our [Cookie Policy].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Swifty Clearances
Email: info@swiftyclearances.com
Phone: 07976706970
PROBATE HOUSE CLEARANCES
Probate clearances refer to settling and distributing the estate of a deceased person through the legal process known as probate.
HOARDER HOUSE CLEARANCES
Hoarder clearances generally refer to the process of cleaning and organising the living or working space of someone who hoards belongings excessively.
GENERAL HOUSE CLEARANCES
Swifty Property Clearances undertake a range of property clearances, including garage, loft, office, factory and others
About Swifty Clearances
SUSTAINABILITY MATTERS
Our Sustainable Promise
For every probate house clearance that we work on, Swifty Clearances plants a tree in a local school as a way to remember the deceased person. This is also a way of giving back and reducing our carbon footprint.
RESPONSIBLE DISPOSAL
Our disposal methods encompass recycling, donating to charitable organisations, and selling commercially valuable items through auctions on behalf of our customers.
FORESTATION
The clearance industry is notorious for having a poor carbon footprint which is why we will plant a tree for every probate clearance.
CERTIFIED
We pride ourselves on being fully insured and licensed to remove and dispose of your clearance items.
How Do We Work?
Contact us today to book in a consultation where we can provide you with a quote and we can take things from there!
Clearance
Our professional clearance team can then begin to work through your probate, hoarder, commercial and/or house clearance.
Recycle
Our goal is always to respect our carbon neutral practices which is why we repurpose and recycle
the majority of all
unwanted goods.
Dispose
Not only do we clear your space or property but we also dispose of any unwanted materials through auction and sales where necessary.
Frequently Asked Questions
Why Use Swifty Clearances?
Swifty Clearances has a reputation for professionalism and reliability in handling all property clearances which we hope will give you the peace of mind that you are seeking.
We are committed to excellent customer services with clear and honest communication and a client-centred approach.
We have eco friendly disposal methods and recycling policies and support local charities with donations.
How Much Does It Cost?
The cost of a clearance can vary widely based on several factors, including the size of the space, the volume and type of items to be cleared, the complexity of the clearance, and the location. We may be able to donate some items, or sell them to reduce the overall cost.
What Do I Need to Do?
- Arrange for a no obligation quotation, usually this happens with a visit to your property
- Clearly identify the items to be cleared
- Book in a convenient time for the property to be cleared
We cover all of Hertfordshire and surrounding local areas, including local home counties and across London and Greater London. Simply fill in your details and a member of the team will be in touch.
Charities We Support
